Very Nice Games, LLC, its affiliates and subsidiaries (hereinafter, “Company”, “we”, or “our”) respect your concerns about privacy. This Privacy Policy (the “Policy”) applies to information and data we collect, use, and disclose. where we control the purposes and means of processing. Specifically, this Policy applies to information we collect through our websites, games, mobile apps, communications, and any other online services that link to this Policy (the “Service(s)”). For purposes of this Policy, unless otherwise stated, “personal data” means information relating to an identified or identifiable individual or household, and does not include aggregate information or information that does not identify you.
This Policy also describes the types of personal data we obtain, how we use the personal data, with whom we disclose it to, and the choices available to you regarding our use of your information. This Policy does not apply to information collected from you by third parties.
Please note, your use of the Services is also subject to our Terms of Service.
For our contact details, please see the “How To Contact Us” section below.
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We collect information from you in a variety of contexts, such as information you provide us or certain information we collect from your device or browser.
When you use the Services, you may be asked to provide certain information to us. The types of personal data you provide us when you access our Services may include:
The types of personal data we obtain from your device or browser when you use or access our Services include:
Each data collection form (such as via our player support contact us page) provided through our Services varies in the information required and collected. In most cases, an asterisk (*) indicates the required information on a form. You may choose to provide additional information within fields that are not required. While the personal data you choose to provide is voluntary, certain personal data may be necessary to provide you with the relevant product or service. If you choose not to provide certain information, this may affect our ability to provide you with certain products or services. Please do not provide any information that we do not request.
While you may volunteer to provide personal data while using some of our Services, do not share any personal data revealing racial or ethnic origin, financial data, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, data concerning health, data concerning a natural person’s sex life or sexual orientation, personal data relating to criminal behavior, convictions or offenses or related security measures; or any other data that is classified as sensitive data per applicable laws. Sensitive data could have special protections under the laws of your jurisdiction.
We may obtain additional information from third parties and sources, including advertisers, other game providers, or social media platforms (such as Discord or Facebook). When you access our Services through social media platforms or when you connect your Services account to a social media platform, we will ask your consent to collect, store, and use such additional information and content in accordance with this Policy. We may also obtain information from third-party services regarding your use of such services. We use this information to supplement the information we collect about you in order to provide more relevant, tailored and safer experiences for your use of the Services, to improve the Services, and for analytics and advertising purposes.
For more information about your rights and choices in relation to analytics and advertising, please see the “Your Rights and Choices” section below.
We use the personal data collected through our Services for the following legitimate business purposes:
We use the personal data for these purposes because we have a legitimate business interest in providing the Services and other applicable services to our customers and other interested individuals. In accordance with applicable law, we take reasonable measures to ensure that the interests we pursue are balanced with your interests, rights and freedoms.
Where we have a contract with you, we process your personal data as necessary to perform our contractual relationship with you, provide our Services and manage our customer relationship, including:
Where required by applicable law, we will obtain your consent to send you marketing communications about our products and services launches, offers and promotions, and invite you to events, contests and surveys. For more information about your rights and choices in relation to marketing communications, please see the “Your Rights and Choices” section below.
We may also use the information in other ways for which we provide specific notice at the time of collection and obtain your consent to the extent required by applicable law.
When you visit, use, or otherwise access our Services, we may obtain certain information by automated means, such as cookies, web beacons, web server logs and other technologies. A “cookie” is a text file that websites send to a visitor’s computer or other internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as an internet tag, pixel tag or clear GIF, links web pages to web servers and cookies and may be used to transmit information collected through cookies back to a web server. The information we collect in this manner may include your device IP address, unique device identifier, web browser characteristics, device characteristics, operating system, language preferences, referring URLs, clickstream data, and dates and times of website visits.
We may use these automated technologies on our Services to collect information about your equipment, browsing actions, and usage patterns. These technologies help us (1) remember your information so you do not have to re-enter it; (2) track and understand how you use and interact with our Services; (3) tailor the Services around your preferences; (4) measure the usability of our Services and the effectiveness of our communications; and (5) otherwise manage and enhance our Services, and help ensure they are working properly.
Where required by applicable law, we will obtain your consent for the use of cookies and similar tracking technologies. Your browser also may tell you how to be notified about certain types of automated collection technologies and how to restrict or disable them. Please note, however, that without these technologies, you may not be able to use all of the features of our Services. For mobile devices, you can manage how your device and browser share certain device data by adjusting the privacy and security settings on your mobile device.
We may disclose personal data we obtain about you to our affiliates and subsidiaries. We may also disclose personal data to service providers that perform services on our behalf such as platform services, game developers, game publishers, game console providers, customer support services, social media companies (who may collect information when you use the Services or when you connect the Services to your social media accounts), marketing service providers, analytics providers, cloud storage and IT hosting providers, payment service providers, advertising providers and providers of other services. Most of our business partners and services providers are based in the U.S. Third-party service providers with whom we work include, but are not limited to, those partners listed here. We require service providers by contract to process personal data only on our behalf and to implement measures to protect the security and confidentiality of personal data. We may also disclose personal data to accountants, attorneys, and consultants who need the information in order to provide services in connection with the delivery of our Services, and Company’s management, administration, or legal responsibilities.
In addition, we may disclose personal data about you (1) if we are required or permitted to do so by law or legal process (such as a court order or subpoena); (2) in response to requests by government agencies, such as law enforcement authorities; (3) to establish, exercise, or defend our legal rights; (4) when we believe disclosure is necessary or appropriate to prevent physical or other harm or financial loss; (5) in connection with an investigation of suspected or actual illegal activity; or (6) otherwise with your consent or as directed by your representative. We reserve the right to transfer any personal data we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution, or liquidation).
We also may disclose the information in other ways for which we provide specific notice at the time of collection and obtain your consent to the extent required by applicable law.
We may transfer the personal data that we collect about you to recipients in countries other than the country in which the personal data originally was collected. Those countries may not have the same data protection laws as the country in which you initially provided the personal data. When we transfer your personal data to recipients in other countries (such as the U.S.), we will protect that personal data as described in this Policy.
We will comply with applicable legal requirements aimed to provide adequate protection for the transfer of personal data to data recipients in countries outside of the European Economic Area (“EEA”), the United Kingdom and Switzerland. To the extent that these data recipients are in countries that have not been recognized by the European Commission or relevant body as providing an adequate level of data protection, we ensure that appropriate safeguards aimed at ensuring such a level of data protection are in place, including by entering into the European Commission’s EU Standard Contractual Clauses with the data recipients and, where applicable, executing the UK Transfer Addendum to the EU Standard Contractual Clauses. To obtain a copy of the safeguards we have put in place, please contact us as indicated below.
We maintain reasonable administrative, technical and physical safeguards designed to safeguard the personal data we obtain against accidental, unlawful or unauthorized access, destruction, loss, alteration, disclosure or use. Please note that, despite our efforts, no storage system or transmission of data over the internet can be guaranteed to be impenetrable. Information collected by third parties may not have the same security protections as information you submit to us, and we are not responsible for protecting the security of such information.
To the extent required by applicable law, we keep personal data for a length of time that is reasonably necessary for the purpose for which it was collected, and as necessary to comply with our legal obligations, resolve disputes, prevent fraud, and enforce our agreements.
If you would like to close your account and delete your profile information in connection with our Services, please contact us via our Support Center. Additionally, we will delete any personal data collected through beta tests of our games offered as part of our Services.
You may have certain rights and choices, depending on applicable law, in connection with the personal information we obtain about you, such as how we use the information and how we communicate with you. These rights and choices may vary by where you reside, as set forth below.
You can tell us at any time not to send you marketing communications by e-mail by clicking on the unsubscribe link within the marketing emails you receive from us, or by contacting us via our Support Center. You may request not to be contacted by us in connection with any new services, updates, news, or events by contacting us as described below. However, please note that you cannot opt out of transactional emails or messages.
You may contact us by e-mail or as described in the “How to Contact Us”section below to exercise your rights, if applicable, as described below. To the extent permitted by applicable law, if applicable you may also have the right to lodge a complaint with the data protection supervisory authority in your country if you are not satisfied with our response.
EEA, United Kingdom, and Switzerland
For example, if you are located in the EEA, the United Kingdom or Switzerland, you may have the following rights in relation to personal data that we may hold about you:
California
If you are a resident of California, you may have additional rights. The below disclosures and rights apply only to California residents, and the terms used in this section have the meaning given to them under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (the “CCPA”), unless otherwise stated.
Colorado, Connecticut, and Virginia
These additional rights and disclosures apply only to residents of Colorado, Connecticut, and Virginia. Terms have the meaning ascribed to them in the Colorado Privacy Act (“CPA”), the Connecticut Data Privacy Act (“CTDPA”), and the Virginia Consumer Data Protection Act (“VCDPA”), as applicable.
In your region, you may have the following rights under applicable law:
If applicable, to exercise any of these rights, please contact us via our Support Center, and specify which right you are seeking to exercise along with your region. We will respond to your request within 60 days. If you have an account with us, we may require you to use the account to submit the request. We may require specific information from you to help us confirm your identity and process your request.
You may also have the right to opt out of the processing of personal data for purposes of targeted advertising or the sale of personal data, if applicable. To opt-out, turn on a recognized opt-out preference signal, such as Global Privacy Control, in your browser or extension. Please note that when you submit an opt-out, we do not know who you are within our systems, and your opt-out will only apply to personal data collected from tracking technologies on the specific browser from which you opt-out. If you delete or reset your cookies, or use a different browser or device, you will need to reconfigure your settings. If you want the opt-out to also apply to personal data we have about you in our systems, such as your email address, please provide your contact identifiers through the above link as requested or make sure you are logged into your account when submitting the opt-out. Opt-outs also apply to any pseudonymous profiles we maintain associated with your browser or device.
If applicable, you can designate an authorized agent to submit requests on your behalf. Requests must be submitted through the designated methods listed above. Except for opt-out requests, we will require written proof of the agent’s permission to do so and may verify your identity directly.
If we refuse to take action on a request, you may appeal our decision within a reasonable period time by contacting us via our Support Center, and specifying that you wish to appeal. Within 60 days of our receipt of your appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If the appeal is denied, you may submit a complaint as follows:
Nevada
If you are a Nevada consumer, if applicable you may have the right to direct us not to sell certain information that we have collected or will collect about you. To exercise this right, please contact us via our Support Center, and specify you wish to exercise this right.
Territory Limitations and Beta Services
Note that our Services may only be available in certain territories, for certain time periods, and under limited conditions, particularly for events such as beta tests. Accordingly, some of the rights and choices outlined in this Section 8 may not be applicable for such Services. During closed beta testing, we will not process personal data for purposes of targeted advertising or the sale of personal data, and will not “sell” or “share” your personal information as those terms are defined under the CCPA.
Our Services are designed for a general audience and are not directed to children. We do not knowingly solicit or collect personal data from children under the age of 13. If we learn that we have collected personal data from a child under age 13 without parental consent, we will promptly delete that information. If you believe that a child under age 13 may have provided us with personal data without parental consent, please contact us as specified in the “How To Contact Us” section of this Policy.
For your convenience and information, our Services may provide links to other online services, and may include third-party features such as apps, tools, widgets and plug-ins. These online services and third-party features may operate independently from us. The privacy practices of the relevant third parties, including details on the information they may collect about you, are subject to the privacy statements of these parties, which we strongly suggest you review. To the extent any linked online services or third-party features are not owned or controlled by us, we are not responsible for these third parties' information practices.
We may update this Policy from time to time to reflect changes in our personal data practices. If the changes made to our Policy are material, we will provide additional notice to you, such as through email or prominent notice on the Services. We will indicate at the top of the Policy when it was most recently updated. We encourage you to periodically review this Policy for the latest information on our privacy practices.
You can update your preferences, ask us to remove your information from our marketing lists, submit a request or ask us questions about this Policy or our practices by contacting us via our Support Center.